On-Site Household Assessment

Service Description

Our professional on-site household assessments play a vital role in efficiently managing homes or multiple residences. These assessments establish optimal operating parameters, reduce turnover rates, enhance employee comfort, and ultimately improve overall productivity. Key Features of Our On-Site Household Assessment Services: Development of comprehensive onboarding procedures, ensuring a smooth transition for new staff members and providing ongoing support for both new and existing employees. Proficiency screening conducted in person for each current staff member, ensuring their skills align with the requirements of their respective roles. Development of clear expectations by ensuring appropriate policies and procedures are in place. Identification of problematic or underperforming staff members, enabling timely intervention and effective resolution. Unannounced visits to seasonal residences to review staff performance and reinforce expectations, ensuring consistent service delivery. Childcare training on different topics, accurate recording and tracking of tasks, inventory management, and supplies management. Implementation of customized staff scheduling, seamlessly bridging client-specific needs with adequate staff coverage. Technology training, including the use of relevant apps for tracking, training, and clocking in/out, optimizing efficiency and accountability. Having the right onboarding policy in place is crucial when integrating new employees, as it facilitates the prompt and professional resolution of any arising issues. An effective onboarding strategy not only ensures compliance but also minimizes privacy and legal risks, allowing the household to operate smoothly without compromising the client's lifestyle. Our primary objective is to match each opportunity with the right skill set to achieve the most effective hires. For more information about our concierge assessment and training services, please contact us at hello@theexperiencednanny.com This package includes: 2 x 9 hours hands on within the home 6 hours of preparation 2 hours of follow up This package does NOT include: Travel to and from the site Accommodation Meals

Cancellation Policy

Cancellation Policy: We understand that circumstances can change, and sometimes it's necessary to reschedule or cancel your appointment or reservation. To ensure the smooth operation of our services and to accommodate the needs of all our clients, we have implemented the following cancellation policy: 24-Hour Cancellation Policy: A 24-hour cancellation notice is required for all appointments and reservations. If you need to cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours notice. This allows us to make the necessary adjustments to our schedule and offer the opportunity to other clients. Cancellation Fees: If a cancellation is made with less than 24 hours' notice or in the case of a no-show, the client will be charged the total cost of the appointment or reservation. This fee is non-refundable and will be charged to the credit card on file or requested payment method. Rescheduling: Clients are welcome to reschedule their appointment or reservation at no additional charge when proper notice (24 hours) is given. We will do our best to accommodate your preferred rescheduled date and time based on availability. Exceptional Circumstances: We understand that emergencies and unexpected situations may arise. In such cases, please get in touch with us as soon as possible to discuss your circumstances. We will assess each situation on a case-by-case basis and may waive the cancellation fee at our discretion. Contact Information: To cancel or reschedule an appointment, please contact us at least 24 hours before your scheduled time. You can contact us via email at hello@theexperiencednanny.com By booking an appointment or making a reservation with us, you acknowledge that you have read and agree to our cancellation policy. We appreciate your understanding and cooperation in helping us maintain the highest level of service for all our clients. Thank you for choosing The Experienced Nanny; I look forward to serving you soon. Till next time, hugs and smiles, Candi

Contact Details

• California, USA